Strategic Breakthrough Interplatinum (Zambia) Limited (SBI) is poised to become Zambia, SADC, and Africa's Number 1 customer service & experience (CX) training, conferences and events company and aims to be a market leader in research, production and hosting of innovative high quality customer service & experience (CX) conferences and events that significantly contribute to our clients' organizational performance, business growth and long term success. SBI is a business to business conference company that strives to provide various stimulating and challenging business events to Botswana, Zambia, the SADC as well as to the rest of Africa. We are at the forefront of business and strategic intelligence through research, production and hosting of high quality business conferences, summits, exhibitions and executive briefings that are attended by top tier delegates, key professionals and industry-leading speakers. SBI is a member of Strategic Breakthrough International (Pty) Limited. We offer, through our business events, cutting-edge information, networking, and promotion for executives and professionals across an extensive range of industries and professions and our events are structured in such a way that they provide real- world solutions, strategic business insights and intelligence that organisations need to drive corporate innovation and build and sustain a competitive advantage in the marketplace. Our over 20 customer service & experience (CX) symposiums and events that we have researched, produced and plan to market and host from 2024 in Zambia, Botswana, the SADC and Africa make us Zambia, and SADC/Africa’s No.1 largest and foremost producers of customer service and experience (CX) conferences and events.