OUR POST-COVID-19 CRISIS-MITIGATING SYMPOSIUM & EVENTS SERIES 2024
To help you and your organization overcome the challenges of today and tomorrow, we have extensively researched and meticulously developed a series of executive symposiums and forums dubbed the Post-COVID-19 Crisis-Mitigating Symposium Series aimed at equipping business leaders and organisations with, inter alia, actionable insights, practical tools, straight-forward principles as well as workable solutions for not only navigating the crisis but also for surviving, re-building, and thriving in the post-COVID-19 economy. Our must-attend Post-COVID-19 Crisis-Mitigating Symposium Series for mitigating the negative impacts of the COVID-19 global economic crisis is currently made up of 14 symposiums and forums as listed below:
- Leading in Times of Crisis Symposium
- Customer Service Excellence Post-COVID-19 Crisis Symposium
- Managing through a Global Economic Downturn Symposium
- Managing Businesses through the Post-COVID-19 Crisis Forum
- Leading for Growth in the midst of a Global Economic Storm Symposium
- Leadership and Business Recovery Post-COVID-19 Crisis Forum
- Managing Customer Relationships Post-COVID-19 Crisis Forum
- Re-building a Business Post-Pandemic Symposium
- SMEs Bouncing Back from COVID-19 Symposium
- Leading Through Uncertainty Symposium
- Managing through a Global Pandemic and other Disasters Forum
- Lessons from 2008 Great Economic Recession
- Critical Skills for Effective Crisis Management Symposium
- Leading in Disruptive Times Forum
OUR SERVICE EXCELLENCE CONFERENCES & EVENTS SERIES 2024
We have developed through extensive research twenty-three (23) service excellence conferences and events aimed at equipping senior managers and customer service professionals with the latest frameworks, tools, techniques and best practices for elevating the standards of service, enhancing service delivery, developing a service excellence culture and increasing the perceived value of service offerings of organisations. These twenty-three (23) service excellence conferences and events make us the Number 1 company in Zambia, Botswana and Africa in research, development and hosting of customer service excellence conferences and events.
- The Critical Skills of Customer Service Excellence Seminar
- Customer Service Excellence for Managers Seminar
- Customer Experience Management Seminar
- The High Impact Frontline Service Excellence Symposium
- The DNA of Customer Experience Seminar
- The Internal Customer Service Excellence Symposium
- The Ultimate Customer Experience (CX) Forum
- The Building Blocks of Customer Centricity Forum
- The Customer Satisfaction Measurements Symposium
- The Service Design & Innovation Symposium
- The Cornerstones of Service Excellence Symposium
- The Healthcare Service Excellence Conference
- The DNA of Service Excellence Symposium
- The World-Class Customer Experience (CX) Symposium
- The Customer-Driven Service Culture Forum
- The Customer Service Best Practices Forum 2021
- The Public Service Excellence Symposium 2021
- The Lean Sigma Service Excellence Symposium
- The Principles of Service Excellence Forum
- The Customer Experience (CX) Strategies Convention
- The Annual Customer Experience (CX) Summit
- The Customer Retention & Loyalty Symposium
- The Hospitality Service Excellence Convention
BUSINESS CONFERECES AND EVENTS SERIES
In addition to our 23 service excellence conferences and events above, we have also developed a portfolio of 25 annual business conference and events across all key industry sectors which aim to address unique challenges faced by companies operating in the Sub-Saharan marketing. .
- The Annual Women’s Leadership Symposium Botswana
- The PR & Marketing Symposium
- The CFO Summit Botswana
- The Leadership Best Practices Conference
- The Social Media Strategies Summit Botswana
- The Project Management Best Practices Conferences
- The Annual Marketing & Sales Summit
- The Leadership Development Conference
- The Logistics & Supply Chain Management Forum
- The CEO Leadership Summit
- The Change Management Best Practices Conference
- The New Product Development Conference
- The HRM Symposium
- Fraud and Forensic Accounting Conference
- Hotel Management Botswana Summit
- The Annual Accounting & Financial Reporting Symposium
- The Annual Secretaries Conference for Administrative Excellence
- The Annual Corporate Governance Forum
- The Strategic Thinking Symposium
- Corporate Finance Symposium
- Leadership Development for Engineers & Scientists Symposium
- The Transformational Leadership Symposium
- Corporate Strategy & Strategic Planning Symposium
- The TQM Symposium
- The Lean Six Sigma Symposium
An invitation to Partner with us
To find out how Strategic Breakthrough Interplatinum (SBI) can help you gain and utilise up-to-the minute strategic business insights and intelligence that can enable you to maintain, build and sustain a competitive advantage in the marketplace, then please contact us by phone or email as per the details provided below for a free non-binding consultation and/or for a quotation on any of our corporate events that you may be interested in..
